:root{--bg:#0a0a0c;--panel:#121216;--panel2:#18181d;--line:#26262d;--text:#f4f4f6;--muted:#9a9aa6;--accent:#e5242f;--accent2:#ff4a53;--ok:#22c55e;--warn:#f59e0b;--radius:12px}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{background:var(--bg);color:var(--text);font-family:Alexandria,system-ui,sans-serif;font-size:14px;line-height:1.6}
a{color:inherit;text-decoration:none}
h1{font-size:24px;margin:0;font-weight:600}
h2{font-size:15px;margin:0 0 12px;font-weight:600}
p{margin:0 0 10px}
.muted{color:var(--muted)}
.small{font-size:12px}
.mono{font-family:ui-monospace,Menlo,monospace;direction:ltr;unicode-bidi:plaintext}
.ltr{direction:ltr;text-align:left}
.shell{display:flex;height:100vh}
.side{width:256px;flex:none;background:#0d0d10;border-inline-start:0;border-inline-end:1px solid var(--line);display:flex;flex-direction:column;padding:14px 12px;overflow-y:auto}
.brand{display:flex;align-items:center;gap:10px;padding:6px 8px 16px;font-weight:700;font-size:16px}
.brand-mark{width:30px;height:30px;border-radius:9px;background:var(--accent);display:grid;place-items:center;font-size:13px;font-weight:800;color:#fff}
.nav-title{color:var(--muted);font-size:11px;padding:14px 10px 6px}
.nav a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:9px;color:#d6d6dc}
.nav a:hover{background:var(--panel2)}
.nav a.on{background:var(--panel2);color:#fff}
.nav .grow{flex:1;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.dot{width:7px;height:7px;border-radius:50%;background:#55555f;flex:none}
.dot.on{background:var(--ok)}
.badge{background:var(--accent);color:#fff;border-radius:99px;font-size:11px;padding:0 7px;min-width:20px;text-align:center}
.badge[hidden]{display:none}
.side-foot{margin-top:auto;padding-top:12px;border-top:1px solid var(--line)}
.side-foot .row{justify-content:space-between}
.main{flex:1;min-width:0;display:flex;flex-direction:column;overflow:hidden}
.content{flex:1;overflow-y:auto;padding:26px 32px}
.head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:20px;flex-wrap:wrap}
.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:18px;margin-bottom:14px}
.grid{display:grid;gap:12px}
.g4{grid-template-columns:repeat(auto-fit,minmax(180px,1fr))}
.g2{grid-template-columns:repeat(auto-fit,minmax(320px,1fr))}
.stat b{display:block;font-size:26px;font-weight:600;margin-top:4px}
.row{display:flex;align-items:center;gap:10px}
.between{justify-content:space-between}
.wrap{flex-wrap:wrap}
.list>*{display:flex;align-items:center;gap:10px;justify-content:space-between;padding:9px 0;border-bottom:1px solid var(--line)}
.list>*:last-child{border-bottom:0}
.btn{display:inline-flex;align-items:center;gap:6px;background:var(--panel2);color:var(--text);border:1px solid var(--line);border-radius:9px;padding:7px 13px;font:inherit;cursor:pointer}
.btn:hover{border-color:#44444e}
.btn.primary{background:var(--accent);border-color:var(--accent);color:#fff}
.btn.primary:hover{background:var(--accent2)}
.btn.danger{color:var(--accent2)}
.btn.small{padding:3px 9px;font-size:12px}
label{display:block;margin-bottom:12px;color:#d6d6dc}
label>span{display:block;margin-bottom:5px}
input[type=text],input[type=email],input[type=password],input[type=url],input[type=number],input[type=date],textarea,select{width:100%;background:#0d0d10;color:var(--text);border:1px solid var(--line);border-radius:9px;padding:9px 11px;font:inherit}
input:focus,textarea:focus,select:focus{outline:none;border-color:var(--accent)}
.check{display:flex;align-items:center;gap:8px}
.check input{width:auto}
.hint{color:var(--muted);font-size:12px;margin-top:3px}
.flash{background:#0f2417;border:1px solid #1e5c35;color:#8ff0b0;border-radius:10px;padding:10px 14px;margin-bottom:14px}
.error{background:#2a1013;border:1px solid #6e2228;color:#ffb4b8;border-radius:10px;padding:10px 14px;margin-bottom:14px}
.note{background:#241c0b;border:1px solid #5e4713;color:#f5d58a;border-radius:10px;padding:10px 14px;margin-bottom:14px}
.secret{background:#0d0d10;border:1px dashed var(--accent);border-radius:10px;padding:12px;margin-bottom:14px;word-break:break-all}
.pill{display:inline-block;padding:0 9px;border-radius:99px;background:var(--panel2);border:1px solid var(--line);font-size:12px}
.pill.ok{color:var(--ok);border-color:#1e5c35}
.pill.warn{color:var(--warn);border-color:#5e4713}
.pill.bad{color:var(--accent2);border-color:#6e2228}
table{width:100%;border-collapse:collapse}
th{color:var(--muted);font-weight:500;text-align:start;font-size:12px;padding:0 8px 8px}
td{padding:10px 8px;border-top:1px solid var(--line);vertical-align:top}
.auth{min-height:100vh;display:grid;place-items:center;padding:20px}
.auth-box{width:100%;max-width:400px}
.auth-title{text-align:center;margin-bottom:18px}
.auth-title .brand-mark{margin:0 auto 10px;width:44px;height:44px;font-size:17px;border-radius:13px}
.qr{background:#fff;border-radius:12px;padding:10px;width:max-content;margin:0 auto 12px}
.qr svg{display:block}
.codes{display:grid;grid-template-columns:1fr 1fr;gap:6px;margin:12px 0}
.inbox{flex:1;display:grid;grid-template-columns:320px 1fr 260px;min-height:0;height:100%}
.pane{min-height:0;display:flex;flex-direction:column;border-inline-end:1px solid var(--line)}
.pane:last-child{border-inline-end:0}
.pane-head{padding:14px;border-bottom:1px solid var(--line)}
.tabs{display:flex;gap:6px;flex-wrap:wrap}
.tab{padding:3px 11px;border-radius:99px;background:var(--panel2);border:1px solid var(--line);cursor:pointer;font:inherit;color:var(--text);font-size:12px}
.tab.on{background:var(--accent);border-color:var(--accent)}
.convs{flex:1;overflow-y:auto}
.conv{display:block;width:100%;background:none;border:0;border-bottom:1px solid var(--line);color:inherit;font:inherit;text-align:start;padding:11px 14px;cursor:pointer}
.conv:hover,.conv.on{background:var(--panel2)}
.conv-top{display:flex;justify-content:space-between;gap:8px}
.conv-name{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-prev{color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.thread{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:8px}
.msg{max-width:72%;padding:8px 12px;border-radius:12px;white-space:pre-wrap;word-break:break-word}
.msg a{color:#ff9aa0;text-decoration:underline}
.msg.customer{align-self:flex-start;background:var(--panel2)}
.msg.bot{align-self:flex-end;background:#2b1215;border:1px solid #5a1f25}
.msg.agent{align-self:flex-end;background:#10261a;border:1px solid #1e5c35}
.msg.failed{border-color:var(--accent2)}
.msg.failed .msg-meta{color:var(--accent2)}
.steps{margin:0 0 12px;padding-inline-start:20px;color:#d6d6dc}
.steps li{margin-bottom:5px}
.msg-meta{font-size:11px;color:var(--muted);margin-top:2px}
.composer{border-top:1px solid var(--line);padding:12px;display:flex;gap:8px;align-items:flex-end}
.composer textarea{resize:none;height:44px}
.empty{margin:auto;text-align:center;color:var(--muted);padding:24px}
.details{padding:14px;overflow-y:auto}
.details dt{color:var(--muted);font-size:12px;margin-top:10px}
.details dd{margin:0}
.details .btn{width:100%;justify-content:center;margin-top:8px}
.chat-card{max-width:640px;height:calc(100vh - 160px);min-height:420px;display:flex;flex-direction:column;padding:0;overflow:hidden}
.wa-qr{min-height:120px;display:grid;place-items:center;text-align:center;margin-bottom:12px}
.wa-qr img{width:280px;height:280px;background:#fff;border-radius:14px;padding:8px}
.docs{max-width:880px;margin:0 auto;padding:32px 22px 80px}
.docs h2{font-size:19px;margin:32px 0 10px}
.docs h3{font-size:15px;margin:22px 0 8px}
pre{background:#0d0d10;border:1px solid var(--line);border-radius:10px;padding:13px;overflow-x:auto;direction:ltr;text-align:left;font-size:12.5px;line-height:1.55}
code{font-family:ui-monospace,Menlo,monospace}
p code,td code,li code{background:var(--panel2);padding:1px 5px;border-radius:5px;direction:ltr;unicode-bidi:embed;font-size:12.5px}
@media(max-width:1100px){.inbox{grid-template-columns:280px 1fr}.inbox .pane.info{display:none}}
@media(max-width:760px){.side{display:none}.content{padding:18px}.inbox{grid-template-columns:1fr}}